FAQ

What is special about Clean Planetware?

Clean Planetware is both a brand and online store specializing in Plastic-Free, Compostable, and Sustainable products. We create and sell our own products, as well as those from other manufacturers whose products we trust and vouch for.

What does it mean to be Zero Waste?

Our company was inspired by the ever-increasing problem of non-recyclable and non-compostable trash in our world.  Did you know what 50% of all plastic ever created was manufactured in the past 15 years and that only 8% of all plastic is ever recycled? We manufacture and sell only reusable and compostable products aimed at eliminating plastic waste.  Not only are these products better for the environment, they are better for your health because they do not contain the toxic pthalates, plasticizers, and chemicals that plastic products do.

But what about the packaging?

Our dedication to reusability and compostability extends to the packaging of our products as well.  Our products use the minimal amount of packaging necessary, and any packaging our products do have is completely compostable or recyclable.

And what about shipping?

We've thought about that for you too! We ship all our products completely plastic-free.  We use brown paper boxes, paper tape with compostable glue, and use only paper or compostable stuffing.

Do you offer international shipping? 

Yes! We want to make it easier for you to reduce your waste, no matter where you are!

What is your return policy?

We accept returns for all products that do not meet your expectations within 30 days.  For our reusable products, we will replace defective items for up to one year. For all of our policies, please see our Policies page.

What is your cancellation policy?

We accept order cancellations anytime before shipping confirmation has been sent to the customer. For all of our policies, please see our Policies page.

How long does it take to ship my order? 

We are usually able to ship orders within 24-48 hours.

I am a brand and want to sell through Clean Planetware, what do I do? 

You can apply to be a vendor, here! We request two samples of each SKU to test before we onboard a new brand. After we test and examine your product carefully, we will be in touch about how to bring your product into our webstore.